A Message to our Customers about COVID-19
Sierra Electric Cooperative, Inc. is monitoring the situation of the Coronavirus/COVID-19 virus cases in New Mexico and the United States. We are committed to keeping the public and our employees safe in the workplace while providing quality customer service. We recognize that we provide an essential service to the community and must respond and prepare to keep our workplace and operations safe.
Our office is staffed and can assist our members over the phone and internet, our office doors are open again, however we do ask for our customers to be responsible and if they are experiencing symptoms of COVID-19, do not visit our office. Also, respect social distancing and limit two (2) customers inside lobby at a time. We are happy to help our members via e-mail at email@example.com and you may also submit an online inquiry using the Contact Us form.
We strongly encourage our members to utilize our online payment options, like SmartHub and Pay Now available on this website. We provide a secure drop box in our parking lot for payments and you can call for a phone payment.
We are practicing good hygiene like regularly washing hands or using hand sanitizer, covering coughs and sneezes and routinely cleaning and sanitizing shared spaces in our office.
We appreciate the support of our members and welcome your calls and e-mails. We will continue to keep our members updated via this website, signs at the office and our newsletter and enchantment magazine.